Policies and Cancellations
INCLEMENT WEATHER and CANCELLATION POLICIES
ALL CANCELLATIONS MUST BE CALLED IN THE NIGHT BEFORE YOUR JUMPER RENTAL IN ALBUQUERQUE, NEW MEXICO
Here at Amazing Jumps, we do our best to accommodate all customers in times of unforeseen weather and/or emergency conditions. For this reason, we stay tuned day and night to the local weather conditions in and approaching our area. We ask that all customers do their part and stay informed as to any weather conditions approaching their area. Sometimes rain may be occurring in one part of town but not in the other part of town right next to it. For this reason WE DO NOT CANCEL DUE TO RAIN. This decision is left solely to the customer. WE WILL HAVE TO CANCEL FOR EXTREMELY WINDY DAYS. (OVER 25 MPH CONSTANT WINDS) Please feel free to give us a call should you have any questions regarding our policies.
Cancellations:
The customer is responsible for notifying the office BETWEEN 8-10AM OR BEFORE THE DRIVER DELIVERS ON THE DAY OF THEIR JUMPER RENTAL if they need to cancel the rental. Once the jumper is delivered, the FULL AMOUNT IS DUE, NO REFUNDS, regardless of total time used. All decisions to cancel due to weather or any other reason need to be made BEFORE the scheduled delivery time, even if the equipment is delivered early. We ask that the customer be informed of all weather conditions approaching by watching or listening to their local news.
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